Shipping hej hej
Delivery time
Check the current delivery time per product at the bottom of the CUBE and of the basic mixes & cubottos.
Shipping costs
Orders of €50.00 or more are shipped free of charge within the Netherlands 🇳🇱 and Belgium 🇧🇪. For orders under €50.00, we charge shipping costs of €4.95. Shipping to Germany 🇩🇪 costs €20.00.
PostNL
We send our ice cream machines, base mixes and cubottos via the PostNL delivery service. As soon as your parcel is on its way, we will send you a track and trace by e-mail so you can follow your parcel. Tip! If you order the app from PostNL download to your phone and link it to your address, you will always get notifications when packages are on their way to you. That will make you happy, won't it?
Delay
Is your parcel delayed? That's not good! If the delay is known to us, we will of course inform you. If it is delayed by PostNL, we advise you to check the track and trace.
Return
Want to return your order? Too bad! You can exercise your rights and obligations at this page at articles 6 to 10 at leisure.